Shipping & Returns

(a) We generally ship with FedEx and we accept Returns within 7 days after delivery.

(b) Return in 7 days with full refund. If return, the Buyer needs to indicate the reason for return including particle sizing, flow rate and compatibility. The buyer pays the 5% restocking fee, plus the shipping fee and return shipping fee.

(c) Genizer's Aluminium-plastic box is to ship the equipment, and it may appear scratches or other damage on its surface after shipping or customs inspection, which should not be considered as defect of the equipment. 

(d) 10% of the quoted price refund to author if cited on the publication within 2 years, the maximum is 1 publication and $2,000.00 for 1 quote.

(e) Agree with Intellectual Property Agreement.